Refund and Cancellation Policy

1 Subscription Cancellation

• You may cancel your subscription at any time by providing at least 30 days' written notice via email to info@urbandigitalstudio.com or through your account dashboard (if applicable).
• After cancellation, you will continue to have access to the subscribed services until the end of the current billing cycle.
• No further charges will be incurred after the cancellation takes effect.

2 Refunds

• We generally do not offer refunds for subscription fees or one-time purchases. All sales are final.
• Refunds may be considered at our sole discretion in cases of technical issues directly caused by our services that cannot be resolved promptly.
• Requests for refunds must be submitted in writing within 14 days of the charge date.

3 Payment Processing

• All payments are processed securely by third-party payment processors such as Stripe. We do not store your payment information.
• For billing inquiries, disputes, or issues related to payment processing, please contact us at info@urbandigitalstudio.com.

4 Service Interruptions and Downtime

• We are not liable for service interruptions, downtime, or failures caused by factors outside our control, including third-party software or internet connectivity issues.
• Refunds will not be provided for service interruptions or temporary downtime.

5 Changes to This Policy

We may update this Refund and Cancellation Policy from time to time. Updated versions will be posted on this page with an effective date.